dtown-tees

Policies

UPDATED 5/20/22

DOMESTIC SHIPPING POLICY

Shipment processing time

All orders are processed within 4 business days based upon existing inventory. Orders are not shipped or delivered on weekends or holidays.

Delays may occur on low-stock items that we are waiting on with our suppliers.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

RETURN POLICY

All sales are final unless product is damaged during shipment. Product must be returned within 10 days of receiving the products. Customer will be responsible for return shipping cost. All orders will be credited minus the original shipping cost. In addition, there will be a 15% restocking fee on all orders.

DAMAGES:

All damages in shipping must be reported to Merchant within 7 days of receipt of product. No credit for damaged goods shall be granted after 7 days from receipt of products. Even if packaging is damaged, please advise those who may receive the product to not refuse delivery as the product itself will most likely be in excellent shape.

If you receive damaged product, please photograph the damage and e mail the photos along with a description to our contact e mail address, and we will process the claim with our shipper.

PRIVACY POLICIES

You can read our complete privacy policies here.

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